Help Center

Welcome to the Zonitra Help Center

Your one-stop destination for support and answers about our products and services.

1. Frequently Asked Questions (FAQs)

Q: Do you ship internationally?
Yes, we offer worldwide shipping. Visit our Shipping Policy for more details.

Q: How do I set up the TrailBlaze Stove?
Unfold the stove, attach a compatible gas canister, ignite the burner, and adjust the flame. For full details, see our How to Use Guide.

Q: What type of gas canisters work with the TrailBlaze Stove?
The stove is compatible with standard isobutane or propane canisters. Always follow the canister's usage instructions.

Q: What should I do if my stove won’t ignite?
Ensure the gas valve is open and there is sufficient fuel in the canister. Use a lighter or match if the ignition system is not working. If the issue persists, contact zonitra@zonitra.com.

2. Troubleshooting Common Issues

Problem: Gas Leaks When Connecting the Canister
Solution: Ensure the valve is off before attaching the canister. Tighten the connection securely but avoid over-tightening.

Problem: Flame is Weak or Uneven
Solution: Check for debris in the burner. Clean it gently and ensure the gas canister is not low on fuel.

Problem: Stove Legs Won’t Stay Locked
Solution: Inspect the folding mechanism for damage. If issues persist, contact our support team for assistance.

3. Contact Us

If you couldn’t find the answer you were looking for, our team is here to help:

4. Additional Resources

Thank you for choosing Zonitra! We’re committed to ensuring your outdoor adventures are seamless and enjoyable.