Return & Refund Policy
We stand by the quality of our products. If you’re not satisfied, we’re here to help.
Eligibility for Returns:
- Returns must be initiated within 30 days of receiving your order.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
Return Process:
- Contact us at zonitra@zonitra.com to initiate a return.
- We will provide a return shipping address and instructions.
- Once we receive and inspect the item, a refund or exchange will be processed.
Refund Details:
- Refunds will be issued to your original payment method within 5-7 business days after we receive the returned item.
- Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part.
Non-Returnable Items:
- Gift cards
- Items marked as final sale